When you create or use a Jiliveo account, certain information is held by us. This page transparently explains how that information is collected, where it is stored, and how it is kept secure.
Bank-grade encryption on every connection. Your data cannot be intercepted in transit.
Your personal information is never sold to advertisers or third parties.
You can request to view, correct, or delete your personal information at any time.
Your data is stored in encrypted form at internationally certified secure data centers.
In the event of any suspicious activity or security incident, you will be notified within 72 hours.
Operated in full compliance with international data protection standards. Your rights are our highest priority.
This Privacy Policy Jiliveo Published by the platform operating company. This policy applies whenever you use the Jiliveo website, mobile app, or any of our services.
This document explains what information we collect, why we collect it, and how it is used. Jiliveo believes transparency is the best policy — so everything is written in plain, straightforward language, free of legal jargon.
By continuing to use the platform, you are deemed to have accepted this Privacy Policy. If you do not agree, please stop using the platform and contact our support team.
Your data is used solely to provide you with a better experience — nothing more. That is Jiliveo's commitment.
Jiliveo collects two types of information — data you provide directly, and data collected automatically.
| Data Type | Example | Collection Time | Mandatory? |
|---|---|---|---|
| Identity Information | Name, date of birth, NID number | Registration & KYC | Yes |
| Contact Information | Mobile number, email address | Registration | Yes |
| Payment Information | BKash/Nagad number, bank details | Transaction Period | Yes |
| Gaming History | Bets, wins/losses, session duration | Automatic | Automatic |
| Device Information | IP address, browser, OS | On every visit | Automatic |
| Preference Data | Language, notification settings | During Use | Optional |
We never store your full payment card number or bank password. Payment details are kept securely in our payment partners' encrypted systems.
Jiliveo uses your data solely for the purposes listed below — and nothing else:
If you no longer wish to receive promotional emails or SMS, you can opt out at any time via your account settings. Opting out will not affect important transaction notifications.
Jiliveo never sells your data. However, in certain situations, it is necessary to share relevant information with specific third parties:
Payment Providers: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, and our banking partners.
Game Providers: Third-party game engines are used to operate Live Casino and sports games. They receive only game-related data — not your personal information.
Legal Authorities: Where required by a lawful order from the Government of Bangladesh or an international regulatory authority, necessary information will be disclosed.
IT Service Providers: Server hosting and cloud service providers may access certain data for technical purposes, but they are bound by strict confidentiality agreements.
Your data is never shared with ad networks, data brokers, or unrelated third parties — this is a non-negotiable policy at Jiliveo.
Jiliveo uses multiple layers of security technology to protect your data. Even if one layer is compromised, the others continue to keep you protected.
Please keep in mind, however, that no one can guarantee 100% security on the internet. Stay vigilant: use a strong password and never share your login credentials with anyone.
Jiliveo uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device.
We use three types of cookies:
You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to not function properly.
How long Jiliveo retains your data depends on the type of information and applicable legal requirements.
You may request the closure of your account and deletion of all associated data at any time. However, certain information may be retained for a specified period due to legal obligations.
Every registered member of Jiliveo has the following rights over their personal data:
You can request a copy of any personal information we hold about you at any time.
You may request corrections if any of your information is inaccurate.
Under certain conditions, you may request that your data be deleted.
You may request that we stop using your data for specific purposes.
You may request a copy of your data or ask that it be transferred to another service.
You have the right to object to the processing of your data under certain circumstances.
To exercise these rights, email us at support@jiliveo.click. We will respond within 30 days.
Jiliveo is an international platform. As a result, your data may be processed on servers outside Bangladesh — particularly by game providers or cloud service providers.
For any such data transfers, we ensure:
For more details about where your data is processed, please contact our support team.
Jiliveo may update this Privacy Policy from time to time — when new services are introduced, laws change, or based on user feedback. You will be notified by email or on the platform before any significant changes take effect.
If you have any questions or concerns about this policy, please get in touch with us:
At Jiliveo, your privacy is a responsibility, not just a legal obligation. We always strive to deliver the best service while collecting only the minimum data necessary.
FAQs on Privacy & Platform Use